There are millions of people access social media everyday. They check on their Facebook, Twitter, Youtube, and Instagram. Social media is firstly used to expand social network to make new friends, meet new people and interact with each other through online communication.
However, social media now has extended their function as a marketing tool to promote product/ brand/ a company. For some entrepreneurs, social media marketing is the “next big thing” to the marketing world. “According to social media examiner, “97% of marketers are currently participating in social media”
What are the advantages of social media?
- Increased Brand Recognition
This is the main benefit of social media because it increases people awareness of the brand. Therefore, it makes new people easier to access and increase familiarity to the existing customers. For example, more people aware of Dubsmash application because the videos come up in every social media such as Facebook, Instagram, and YouTube.
- Improved Brand Loyalty
Brands that are connected to social media will generate higher loyalty from their customers. An open social media will have a bigger chance to gain customer loyalty. For example, if you follow victoria secret’s account on Instagram and Facebook, you will likely to buy their product
Social media is a platform to gain opportunity to gain new customers. As an example, If a company posted a product on their Instagram, and they have a large number of followers, they will have a greater opportunity to make their product recognizable by the current customers and the new customers.
- Higher conversion rates
“ brands become more humanized by interacting in social media channels”. This is shown that people prefer doing business with other people compared to business.
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so, what else do you think will benefits company/brand by using social media marketing? 🙂
Reff:
http://www.forbes.com/sites/jaysondemers/2014/08/11/the-top-10-benefits-of-social-media-marketing/